Poetic Core
As the foundation for the Poetic system, Poetic Core operates as the central, underlying repository and processing engine responsible for real-time management, updating and tracking of valuable customer and entitlement data. Because your licensing management system—and the success of your program—relies on the data that feeds into it, Poetic Core is highly configurable and designed to seamlessly integrate with the key systems that run your business, such as ERP, CRM, data warehouses, inventory management and fulfillment.
Poetic Core delivers greater visibility and responsiveness across product lines, customer segments and distribution channels, increasing the ROI from licensing programs.
Poetic Core is a required component for running the Poetic system and is enhanced and complemented by the functionality of other Poetic Solutions.
Key Features and Capabilities:
- Entitlement Creation Engine operates as the control center for data entry, storage and management within the Poetic system.
- Asset Management Tools enable system users to easily view, modify and reallocate the full range of entitlements.
- Reporting Engine generates a large number of informative, predefined reports providing greater visibility of entitlement activities to facilitate program improvement.
- Web Services simplify the integration of Poetic and existing data systems—such as ERP, CRM, inventory management and fulfillment—to improve data sharing.
- Email Notification System manages a wide range of contact/event triggers to various stakeholders (scheduled and unscheduled) such as marketing or channel promotions; availability of upgrades or patches; and expiring subscription, support and maintenance contracts.
- Administrative Controls simplify system customization and configuration enabling end users to control security, registries, profiles and other administrative functions to meet specific needs.
- Localization Engine facilitates multilanguage translation and international formatting to provide global users with a more localized, user-friendly experience with Poetic.
